Meta has three months to comply with Indian government directions that could affect how WhatsApp operates in the country.

Automation should be about teaching your computer to follow easy steps you already know by heart, and not about learning to ...

B2BROKER has introduced a series of significant updates to its flagship CRM and back-office system, B2CORE, targeting Web, ...

EAZY, one of the pioneers in India's enterprise software space, has announced the rollout of EAZY CRM 4.0, its latest and most comprehensive upgrade to date. The new version is claimed to be built on ...

The future of customer success will belong not to those who automate the most but those who learn to collaborate best.

Financial institutions rely on web forms to capture their most sensitive customer information, yet these digital intake ...

AI-driven customer centricity is built on a continuously learning system that interprets behaviour, identifies intent, and ...

We explain how COAI's statement in support of SIM Binding doesn't address key issues, and understates the impact of the DoT ...

WebEngage, South Asia's leading retention and customer engagement platform, concluded the final edition of EMCX 2025 in ...

Salesforce’s integration of Informatica into Data 360 aims to give AI agents the shared metadata, lineage, and real-time ...

To truly empower teams and drive revenue, organizations must provide them with real-time updates and actionable insights tailored to their specific accounts.