Dec 1, 2025 · Customer success managers play an important role in the sales cycle. Learn more about this impactful role and how to become one.

Aug 11, 2025 · Here are the top responsibilities of a customer success manager and key information about the role, such as primary responsibilities, necessary customer service skills, the average …

The Role of a Customer Success Manager Learn what Customer Success Managers do, required skills, career paths, and salaries in this guide.

Sep 16, 2024 · A customer success manager works with customers to ensure that they receive the tools and support needed to achieve their goals. This includes advising them on buying decisions and …

Jul 26, 2025 · Discover what a customer success manager does, understand their role and responsibilities, their average salary and review how to become one.

May 2, 2025 · If you’re scaling a company, there’s one role that quietly turns churn into loyalty, friction into growth, and customers into your biggest advocates: the Customer Success Manager.

A Customer Success Manager (CSM) is a strategic professional who serves as the primary point of contact between a company and its customers, ensuring that clients achieve their desired outcomes …

Jul 2, 2025 · As companies shift from one-time sales to recurring revenue models, the role of the customer success manager (CSM) has become central to sustainable growth. CSMs go beyond …

Jul 11, 2025 · Customer Success Managers (CSMs) ensure customers see value from your product, stay engaged, and renew their subscriptions. In SaaS, fintech, and subscription-based business …

Mar 22, 2025 · CSMs are especially in demand in the SaaS (Software as a Service) industry, where companies rely on happy, successful customers to drive recurring revenue. But what does a …