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  1. Route: Track Everything In One Place

    Track Everything You Order in the Route App. Get shipping notifications and real-time status updates on any delivery.

  2. Route Protect: Keep Your Shipments Protected

    When your customers protect a package with Route, they’re also protecting the planet. Route calculates and offsets the carbon emissions involved in the delivery of every protected …

  3. How to file a claim - Route for Shoppers

    You can return to this page at any time by going to claims.route.com (directly or via your claim confirmation email) to check for updates. We will also send status updates via email when …

  4. Help Center - Route

    Resources Pricing Sign InSign InBook Demo Route Shoppers Sign in to track all your packages in one place. Need help with your order? Support, refunds and replacements.

  5. Can I track my order without the Route app? - Route for Shoppers

    The Route mobile app offers a seamless way to keep track of all of your orders in one place. That means you can shop anywhere and get real-time status updates with Route.

  6. File and manage claims – Route for Shoppers

    What does my claim status mean? Why was my claim denied? How Route’s claims process works Refunds, reorders, and other claims resolution options How to access refunds in PayPal, …

  7. Route

    Route Brand PortalDec 3, 2025 - Dec 10, 2025Route Brand Portal

  8. Route

    Good Afternoon! When you have new shipments, you can track them here.

  9. How much does Route Shipping Protection cost? - Route for …

    When a brand or retailer partners with Route, our Shipping Protection offering appears on your order’s checkout and/or cart page, along with a small fee to protect your order and the option …

  10. Merchant Portal – Route

    Claims Tab (Protect Only) Engage Tab (Track & Discover Only) Track Tab Admin Tab Finance Tab empty FAQs - Browse By Common Questions Insights Report Breakdown Merchant …